Privacy Policy CERTS ONLINE LIMITED

 
CERTS ONLINE LIMITED has created this privacy statement in order to demonstrate our firm commitment to privacy. This document discloses our information gathering and usage practices. For additional information about CERTS ONLINE LIMITED, please review our Terms and Conditions.

1. Use of your information

  1. CERTS ONLINE LIMITED does not sell or rent your personal information to third parties.
  2. CERTS ONLINE LIMITED collects personal information about you through your use of the Services and the Website, including your registration details and information relating to your use of the Website and the content you access.
  3. CERTS ONLINE LIMITED may use this personal information to help us provide the Services to you, to verify your identity, to enforce or apply our terms and conditions, to protect the rights, property, or safety of CERTS ONLINE LIMITED, our users, or others, for internal research purposes, for promoting and marketing other CERTS ONLINE LIMITED products and Services to you, and for any other use that you authorise. Your membership's trading history may be published in your feedback.
  4. We release account and other personal information only when we believe release is appropriate for legal compliance and law enforcement (including to government agencies with statutory law enforcement responsibilities); to facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of CERTS ONLINE LIMITED , our users, or others. Government agencies with statutory roles enabling them to request data from us includes but is not restricted to Police, IRD and the Ministry Of Economic Development. Members can contact CERTS ONLINE LIMITED to ask whether such information has been provided.
  5. Where CERTS ONLINE LIMITED contracts third parties to undertake various services, we may provide those third parties with personal information required to fulfil those services. These contracted services may include sending you letters for address verification, or conducting research for CERTS ONLINE LIMITED to ensure the Services we provide you are relevant and personalised to your interests.
  6. CERTS ONLINE LIMITED may also use third party customer relationship management services to manage customer agreements, enquiries, and generate reports for internal use. We will require any third party to undertake strict precautions to protect any personal information against unauthorised use or disclosure.
  7. If you wish to take Dispute Tribunal proceedings against another member, you can contact CERTS ONLINE LIMITED or the Disputes Tribunal for a statutory declaration, requesting contact details for the sole purpose of making a claim.

 

2. Email

It is the policy of CERTS ONLINE LIMITED to send our members email throughout their registered period and other email they elect to receive, in addition to customary business communications (payment confirmations, etc.). Further, it is our policy to immediately remove any member from any mailing list upon the member's request. In addition, CERTS ONLINE LIMITED will send newsletters and other communications to members. Newsletters will contain clear and obvious instructions for how the member can remove himself or herself from that mailing list.

We do use email as a means of receiving feedback from our members, and we encourage you to email us with your questions or comments.

 

3. Membership registration

Our site's registration form requires you to provide us contact information and may also require demographic information. We may use your contact information from the registration form to send you information about our company and promotional material from some of our affiliated partners. Your contact information is also used to contact you when necessary.

 

4. Updating your personal information

CERTS ONLINE LIMITED provides you with ways in which you can update your personal information, including changing your email address, password, phone number, etc. CERTS ONLINE LIMITED will store previous email addresses against your profile to ensure compliance with our Terms and Conditions - specifically the use of one account per member.

 

5. Control of your password

You are responsible for all actions taken with your user name, email address and password, including fees. Therefore we do not recommend that you disclose your CERTS ONLINE LIMITED password to any third parties. If you choose to share your user name, email address and password or your information with third parties to provide you additional services, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

It is important for you to protect against unauthorised access to your password and to your computer. Ensure you logout when you have finished visiting, www.certsonline.co.nz especially if you access www.certsonline.co.nz from a shared computer.

 

6. Credit and debit card security

We work diligently to protect the security of your personal information, including credit and debit card information.

We protect your credit and debit card information during transmission by using the Secure Sockets Layer (SSL) protocol, which encrypts your information when transmitted over the Internet. CERTS ONLINE LIMITED retains only partial card details. However they may be held by either Direct Payment Solutions (DPS) - review their Privacy Policy - or Paystation - review their Privacy Policy - depending on which provider processes the transaction.

7. Cancellation Policy

  • Once the order has been placed and the credit has been applied against your subscriptions, you are unable to cancel your order for credits.
  • credits are not transferrable to any other member Certonline
  • credits have no expiry date

8. Refund Policy

If the incorrect subscription has been pre- purchased through our DPS then please contact Certonline through the email; This email address is being protected from spambots. You need JavaScript enabled to view it. and we will arrange a refund or help you through the pre payment procedure , or direct you to our CREDITING YOUR ACCOUNT within our FAQ’s.